This Privacy Policy (the “Policy”) outlines how VIMAN EDTECH (referred to as “we,” “us,” or “our”) collects, uses, stores, processes, and protects the personal information of users, visitors, parents, and students accessing our official platform at http://www.vimanedtech.com/ (the “Website”) or interacting with us through offline channels.
By accessing, browsing, or registering on our Website, you explicitly consent to the data practices described in this Policy. If you disagree with any portion of this Policy, please refrain from using our Website or sharing personal information with us.
For the purpose of this Policy, terms such as “Personal Information” and “Sensitive Personal Data or Information” carry the meanings defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Scope of This Policy
This Policy applies strictly to current and former visitors to our Website and enrolled students/parents. It does not extend to the operations, privacy standards, or services of third-party platforms, companies we do not own, or individuals not employed or directly managed by VIMAN EDTECH.
2. Information We Collect
We collect data to deliver personalized speed-math learning programs, fulfill course enrollments, and improve overall platform functionality.
A. Information You Voluntarily Provide
- Parent & Student Data: Upon registration, course inquiry, or account creation, we collect contact details such as your full name, email address, mobile number, physical location/address, account credentials, and details regarding your ward (such as student name, age, grade, and academic level).
- Billing Information: When purchasing courses, we collect billing names and addresses.
Payment Gateway Compliance:
VIMAN EDTECH does not store or process sensitive credit/debit card numbers, CVVs, or card expiry dateson our servers. All financial transactions are processed through encrypted, PCIDSS-compliant third-party gateways (e.g., CCAvenue, Razorpay, or similar partners). Please review your payment provider's privacy guidelines during checkout.
- Support & Queries: Any additional details provided when contacting our support team via forms, email, phone, or messaging channels like WhatsApp.
B. Automatically Collected Technical Data
When browsing our Website, automated systems may capture technical logs, including:
- Your IP address and network location
- Browser type, operating system, and device parameters
- Navigation paths, pages viewed, time spent per page, and exit points
This non-identifiable technical data helps us safeguard infrastructure, analyze web traffic, and optimize site usability.
3. How We Gather Information
- Direct Submissions: Data entered voluntarily into sign-up forms, assessment portals, live chat features, or direct communications.
- Automated Analytics Tools: We may employ standard tracking tools—such as cookies, web beacons, Google Analytics, and Google Search Console—to understand user navigation and improve performance.
- Third-Party Integrations: If you interact with VIMAN EDTECH via social media widgets or third-party sign-ins, those services may transmit profile information to us in accordance with your privacy settings on those platforms.
4. Purpose and Use of Collected Data
We utilize your information strictly for legitimate operational and educational purposes, including:
- Service Delivery: Scheduling math sessions, tracking student progress, and fulfilling course commitments.
- Customer Communication: Responding to inquiries, sending registration confirmations, providing program updates, and dispatching academic reports.
- Platform Enhancement: Tailoring curriculum suggestions, customizing user experience, and testing platform updates.
- Security & Verification: Preventing fraudulent activities, enforcing site terms, and keeping user accounts secure.
- Marketing & Updates: Informing you of new course launches, promotional offers, and educational materials. (You may opt out of promotional communications at any time via the unsubscribe link or by contacting support.)
5. Disclosure and Data Sharing
We treat your privacy with strict confidentiality. VIMAN EDTECH does not rent, sell, or trade your personal data to third parties for commercial gain.
Disclosures occur only under the following conditions:
- Internal Affiliates: Shared with trusted subsidiaries or operational partners strictly to deliver VIMAN EDTECH programs.
- Express Consent: Shared with external service providers only if you have given explicit consent to do so.
- Legal Mandates: Disclosed when required by applicable laws, court orders, subpoenas, or formal demands from government authorities investigating security threats or financial fraud.
6. External Links & Third-Party Platforms
Our Website may feature links to external websites, articles, or resources. Accessing these links transfers you out of the VIMAN EDTECH digital ecosystem. We do not exercise control over external platforms and assume no responsibility for their content or privacy protocols. We encourage you to review third-party policies independently.
7. Data Protection & Security Measures
We implement administrative, technical, and physical safeguards designed to protect personal information against loss, unauthorized access, modification, or disclosure. These measures include encrypted data transmissions (SSL), secure databases, and regular security reviews.
Security Acknowledgment:
While we adhere to rigorous industry practices, no digital transmission or online storage mechanism can guarantee absolute, 100% security against all potential cyber threats.
8. Grievance Redressal Mechanism
Pursuant to the Information Technology Act, 2000 and relevant guidelines, any grievances, feedback, or concerns regarding your privacy or data handling can be directed to our designated Grievance Officer:
- Attn: Grievance Officer
- Organization: VIMAN EDTECH
- Office Address: VY Campus, Samastipur, Bihar - 848505, India
- Official Website: http://www.vimanedtech.com/
- Support Email: support@vimanedtech.com
9. Limitation of Liability & Indemnification
Visitors and users agree to defend, indemnify, and hold harmless VIMAN EDTECH, its founders, directors, and employees from any claims, losses, liabilities, or expenses arising out of improper platform usage, violation of this Policy, or unauthorized actions performed on the Website.
10. Modifications to This Policy
VIMAN EDTECH reserves the right to revise or update this Privacy Policy at any time to reflect operational, technological, or legal developments. Revised versions will be published directly on this page with an updated timestamp. Continued usage of our Website signifies acceptance of the modified terms.
11. Governing Law & Dispute Resolution
- Applicable Law & Jurisdiction: This Privacy Policy is governed by the laws of India. Any legal proceedings or claims arising from this Policy shall fall under the exclusive jurisdiction of the competent courts in Samastipur / Patna, Bihar, India.
- Arbitration Clause: Any dispute, controversy, or conflict arising from or related to this Policy or site usage shall be settled through binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended).
- The dispute will be heard by a Sole Arbitrator appointed solely by VIMAN EDTECH.
- The seat and venue of arbitration shall be Samastipur, Bihar, India.
- Proceedings shall be conducted strictly in English.